If you’re finding things difficult or simply feel unsure about how you’re coping, talking to someone can make a real difference. Sharing your thoughts even briefly can help you feel less isolated, gain perspective, and find practical next steps.

Reaching out isn’t a sign of weakness it’s a positive step in looking after your wellbeing. Whatever you’re experiencing, you don’t have to go through it alone. Support is available, and there is always someone ready to listen.

Freedom to Speak Up Service – For support when raising concerns, issues or incidents, or if concerns haven't been followed up on or resolved:

LUHFT staff network leads – We have a variety of staff networks colleagues can join. 

To be added.

Workplace coaching is offered across all LAASP organisations, providing staff with the opportunity to engage in a confidential coaching relationship as we navigate this period of organisational change.  Change can often lead to feelings of anxiety, demotivation and diminished confidence, however, partnering with a supportive coach can help challenge these concerns, offering a fresh perspective, reducing anxiety and boosting confidence.  

What is coaching? 

Coaching is a useful way of developing your skills and abilities and boosting performance. It can also help deal with issues and challenges before they become major problems – it is recognised that dealing with issues in our personal lives can affect how we perform at work and therefore coaching will address both work related and personal issues. 

Coaching is about facilitating the learning and development of others, enabling them to move forward, solve problems and improve performance by building on their current knowledge and skills. The ethos of effective coaching is not to try to ‘teach’ a person but allow them to learn by helping them to unlock their potential. This is done via a conversation(s) between coach and coachee in a way that would benefit the coachee in relation to the learning, thinking and potential actions that would be unlikely if they had not had this “conversation”. 

What we can offer you 

We have a pool of trained and accredited coaches across all Trusts in the LAASP group waiting to start your coaching journey with you.    You can access a coach either at your Trust / site, or from any of the other Trusts within the Group. A coaching session will typically take place as a confidential conversation between you and the coach, and it focuses on helping you discover answers for yourself. Coaches in the workplace are not counsellors, psychotherapists, gurus, teachers, trainers, or consultants – although they may use some of the same skills and tools. The coach’s role is to enable you to see opportunities to improve and identify practical ways to move forward. 

Why access coaching? 

There are a variety of reasons why you may wish to access coaching at any point in your career and this includes periods of change.  These may include, but are not limited to 

  • Career development 
  • Coping with change
  • Improving your confidence 
  • Resilience
  • You are at a crossroads in your career 
  • Looking for inspiration 
  • Working on a project 
  • Experiencing challenges 
  • Embarking on a new career 
  • Relationship / interpersonal issues 
  • Time management 
  • Leadership development 
  • Time out to think 
  • How to access coaching.

Please contact the coaching lead for your relevant site in the first instance to discuss your request for coaching. After this initial discussion you will be signposted to a suitable coach either from within your own Trust/site or from one of the other hospitals within the LAASP group.  The contact details for each organisation are below:  

Liverpool University Hospitals (Aintree, Royal Liverpool and Broadgreen) 

 

Clatterbridge Cancer Centre 

 

Liverpool Heart and Chest 

The Organisational Development team: OrganisationalDevelopment@lhch.nhs.uk. 

 

Liverpool Women’s Hospital 

The L&OD Team: training@lwh.nhs.uk.

 

The Walton Centre 

Zoe Kershaw: zoe.kershaw1@nhs.net.

Please note that our psychology offer differs across the group. See below for details specific to your organisation

  • Liverpool University Hospital NHS Foundation Trust - The support offered is confidential and is available face to face, by telephone or remotely. The service is completely confidential. With your consent the psychologist can liaise with other professionals or your line manager to assist with any work related difficulties. To make a referral, please click here.
  • Liverpool Women's Staff Support Service – The support offered is confidential and is available face to face, by telephone or remotely. The team operates mainly between the hours of 8.30am – 5pm but can offer some flexibility with appointments up until 8pm if needed. Please note: the Staff Support Service is not a crisis service. To make a referral or to access further information, please email staffsupport@lwh.nhs.uk (e-mails and telephone calls are responded to Monday-Friday, 8.30am – 5pm).

  • Walton Centre - Staff Counselling Service - Optima Health offers confidential counselling and support services to staff members. You can reach them by phone at 01978 780479 or by email at therapyservices@optimahealth.co.uk. Employee Assistance Programme (EAP): Vivup, our new benefits platform, provides access to an EAP 24/7. You can call them at 03303 800658 or visit www.vivupbenefits.co.uk for more information and to access various other support resources and apps. 

  • Clatterbridge - Employee Assistance Programme - Free 24/7 confidential counselling and support, and online resources. Call 0330 380 0658 or click here to access online resources

  • Liverpool Heart and Chest - Employee Assistance Programme (EPA) - EPA offers confidential support for personal and work-related issues. Available by phone, online, or in person, the service also provides resources for managers facing challenging situations. Contact: occupational.health@liverpoolft.nhs.uk  Phone: 0151 529 3803 (Option 2, then Option 1).

Liverpool Heart and Chest

  • The Health and Wellbeing Hub - Our Health and Wellbeing Hub on the staff intranet is your go-to resource for a wide range of support services and tools available - Staff Health & Wellbeing. 
  • Employee Assistance Programme (EPA) - EPA offers confidential support for personal and work-related issues. Available by phone, online, or in person, the service also provides resources for managers facing challenging situations. 
  • Merseycare – Employee Assistance Programme - Staff can access initial support by calling 01925 66 40 10 Monday to Friday, 8.30am-4.30pm. 
  • Stress Management – support is available on the Every Mind Matters website. 

For full details of the LHCH support and wellbeing offer, please email: askhr@lhch.nhs.uk or call 0151 600 1305. 

Liverpool University Hospitals

Liverpool Women's

  • The Liverpool Women’s H&W hub is available to support with a wide range of Occupational Health and Staff Support resources and signposting
  • Email: staffsupport@lwh.nhs.uk.

Clatterbridge 

  • Employee Assistance Programme - Free 24/7 confidential counselling and support, and online resources. Call 0330 380 0658 or click here to access online resources. Health and Wellbeing Hub - You can find a range of resources on the Health and Wellbeing Hub on the staff intranet, including information on how to access our Mental Health First Aiders, access to training programmes including Resilience, Leading Change and Thriving through Change, Coaching, Personal Wellbeing Action Plan templates, and guidance on having wellbeing conversations. 
  • Occupational Health Team - Our Occupational Health Team offer a range of support. Staff can self-refer or be referred by their manager into our OH service. Call 0151 529 3803 or email: occupational.health@liverpoolFT.nhs.uk.
  • Workforce and OD Team - Our Workforce and OD Teams provide a range advice and guidance to staff. You can contact the team via email: ccf-tr.hrccc@nhs.net. 

Walton Centre

  • Staff Counselling Service - Optima Health offers confidential counselling and support services to staff members. You can reach them by phone at 01978 780479 or by email at therapyservices@optimahealth.co.uk. 
  • Employee Assistance Programme (EAP): Vivup, our new benefits platform, provides access to an EAP 24/7. You can call them at 03303 800658 or visit www.vivupbenefits.co.uk for more information and to access various other support resources and apps. 
  • Hub of Hope is a website that provides information and resources on a variety of mental health topics. They can connect you with local support groups, helplines, and other mental health services