Change is a constant in our organisation, and effective leadership is key to helping people, teams, and services navigate it successfully. As a leader, your role is to provide clarity, stability, and empathy, creating an environment where individuals feel supported, valued, and confident to adapt. This means communicating openly, listening actively, recognising emotional responses to change, and helping teams stay focused on shared goals. By modelling resilience, flexibility, and a positive outlook, leaders can guide their teams through uncertainty, maintain service quality, and foster a culture of trust and continuous improvement.

Useful downloads

Title Description
An introduction to Kotter’s 8 Step Change Model A one-page overview of one of the most recognised Change Models (Kotter’s 8 step model) and how it can be used. Time to review – 30 minutes.
T2 Yesterday and Tomorrow Tool Using the excel version of the Yesterday and tomorrow assessment, complete a change impact assessment for your team, which provides actions you can undertake as a leader to provide a clearer change vision. Time to review – 60 minutes.
yesterday to tomorrow impact assesment tool Accompanying tool to support a change impact assessment with your team.
T2 6 Elements of Change Tool Gives an overview of the ‘Model for Managing Complex Change’ and describes how six elements support shared understanding of change. Time to review – 30 minutes.
Supporting self and teams through Change - Weekly Check List for Leaders Weekly checklist for leaders: A useful checklist for leaders to use with their teams. Time to review - 15 minutes.
Celebrating Success in Change A short guide to allow you to recognise and celebrate early wins and successes within your team. Time to review – 15 minutes.
Influencing Strategies A one-page guide for influence strategies and how to apply them in change, turning opportunity into growth. Time to review – 15 minutes.
Stop, Start, Continue Exercise A simple exercise for teams to identify what is working well, could be improved and started in Change. Time to review – 15 minutes.