Effective communication is at the heart of leading through change. Here, you’ll find resources to help you engage your teams with openness, honesty, and care as well as listen more effectively, engaging with your teams to hear their worries, fears and concerns. Discover tips and tools to encourage two-way dialogue, give and receive feedback constructively, and communicate with mindfulness and consideration while navigating complex or uncertain times. 

Useful downloads

Title Description
Do's and Dont's to change conversations Simple and practical tips for engaging in a change conversation. Time to review - 10 minutes.
GROW Model A simple method for supporting colleagues and conversations in change resistance. Time to review - 10 minutes.
The Importance of listening and preparing for a Listening Session Support for you to plan, prepare and host a listening event; useful for supporting colleagues to share their concerns or experiences in change. Time to review – 30 minutes.
10 Top Tips for Communication A short guide of useful tips for communicating generally, and in change, as a leader. Time to review – 15 minutes.
Difficult conversation checklist Designed to help leaders approach conversation with confidence, structure and purpose. Time to review – 60 minutes.
Speaking up and Learning from Each other In collaboration with our Freedom to Speak up Network, this useful one pager, supports colleagues to understand how and when they might need to speak up. Time to review – 10 minutes.
Influencing Strategies A one-page guide for influence strategies and how to apply them in change, turning opportunity into growth. Time to review – 15 minutes.
T2- Setting the Tone Tool A strategic tool shared by T2 as part of their Change Toolkit, to support you and your team to foster a shared commitment to change. Includes a focus on effective communication and your role in ‘setting the tone’ as a leader’. Time to review – 60 minutes.
Do's and Dont's to change conversations Simple and practical tips for engaging in a change conversation. Time to review - 10 minutes.
Tips for Listening Well A two-page reminder of what great listening looks like including 8 tips for listening well and an overview of the 5 levels of listening to aid improved listening. Time to review – 15 minutes.
T2 Change Comms Plan Tool Guide A quick, but handy guide from T2 on how to effectively plan to communicate change related messages and updates as a leader using the Change Comms Plan Tool. Time to review – 15 minutes.
T2 Change Comms plan tool A change comms plan tool to support you as a leader to plan and map out change communications in your team.